Solutions Tailored to Your Needs

Our Services

Conflicts can feel overwhelming, but mediation provides a neutral and supportive space to build understanding and collaboratively find solutions. From family disputes to workplace disagreements and other interpersonal challenges, our structured process helps resolve issues effectively and fairly.

What to Expect:

• A confidential, neutral, and supportive process

• Facilitated discussions to identify workable solutions

• Agreements crafted by the parties themselves, fostering ownership and ensuring they reflect personal needs and commitments

Conflict coaching is a collaborative process designed to help individuals address specific conflicts in their lives or develop the skills to manage future disputes effectively. Through personalized guidance, individuals gain insights into their unique conflict patterns, explore effective communication strategies, and build confidence in handling challenges in both personal and professional settings.

Interactive workshops provide teams and organizations with practical tools to improve communication, reduce conflicts, and foster collaboration. Through engaging activities, participants actively explore strategies to address challenges, creating meaningful and lasting improvements in team dynamics.

What to Expect:

• Practical strategies for effective conflict resolution

• Engaging, hands-on activities that encourage collaboration

• Tools designed to create a lasting positive impact on team interactions

Mediation

Conflict Coaching

Workshops

Meet Sam Wales

Want to learn more about how we can help you?

Visit our Contact Page to schedule a consultation or ask any questions.

With years of experience and a passion for helping people navigate challenges and build better relationships, I lead The Conflict Resolution Group with dedication and care. I am a Chartered Mediator (C.Med), a Workplace Fairness Analyst (WFA), and a Certified Professional Coach (CPC), credentials that ensure you receive expert guidance tailored to your personal needs.

Every conflict holds the potential for understanding and resolution. My goal is to empower clients with the tools and guidance they need to turn challenges into opportunities for positive change.

In addition to my professional qualifications, I bring over 25 years of mindfulness practice to my work. This allows me to offer clients simple mindfulness techniques that can be invaluable in managing stress and staying grounded during conflict resolution processes.

What Sets Me Apart:

• A personalized approach to every client’s needs

• Extensive experience in mediation, coaching and teaching

• Backed by a network of conflict resolution professionals

• A commitment to creating lasting solutions